From workflow design and build to daily operation.
Today we sell the design, build and operation of your workflow, not software licenses. We measure the workload first, then agree the scope and fee from those numbers.
Services
Design & Build
We measure and redesign the work, build it as an AI-assisted workflow and hand it over to your team.
How it is billedQuoted individually against an agreed scope and set of deliverables.
When it fits
- You want to keep running the work in-house
- Quality should not depend on who is on shift
- You want to keep the tools and systems you already use
What WATARI does
- Workload measurement and analysis
- Workflow redesign (the AI/people split, exception handling)
- AI workflow development
- Integration with existing tools (spreadsheets, cloud storage, email and more)
- Human sign-off steps and record keeping
- Validation on synthetic and de-identified data
- Operating procedures and handover
Scope and responsibility in detail
What you provide
- Your current workflow and time with the staff who run it
- Document templates and checklists (samples without personal data)
- Review and decisions from the people involved
Deliverables
- Workflow design document
- A working workflow
- Checklist and review-rule definitions
- Operating procedures
- Validation report
How success is measured
The measures agreed during measurement (staff minutes per case, rework, issues caught before submission and so on), compared before and after.Run & Operate
WATARI runs the agreed workflow every day with AI and our own staff, starting with the scope agreed after measurement. Decisions and sign-off stay with you.
How it is billedExpected to combine a monthly operating fee with a component based on case volume. The terms are agreed from the results of the workload measurement.
When it fits
- You are short of hands
- Peak season overwhelms the team
- You want to hand off work with a defined procedure
What WATARI does
- Receiving and sorting documents
- Checking for missing items and mismatches
- Drafting requests and reminders, and sending them after sign-off
- Monitoring deadlines and progress
- Preparing review-ready packs
- Regular reporting and exception alerts
Scope and responsibility in detail
What you provide
- The scope of the work and your decision criteria
- The staff who sign off
- Access to where documents and messages arrive (as agreed)
How success is measured
Cases processed, time per case, rework and deadlines met, reported to you regularly.Who is responsible for what
Decisions and sign-off are made by you or by a licensed professional. WATARI is responsible for carrying out and recording the agreed procedure. Responsibilities that are yours, such as carrying out support as a registered support organization, remain yours. Anything that needs a decision, is at risk of missing a deadline, or does not fit the procedure goes straight to the agreed person.Scale & Integrate
Work that passes between sites, partners, sending organizations and professionals becomes one flow, with separate permissions per organization and a record of every step.
How it is billedDesigned and quoted per integration scope.
When it fits
- Several sites or partners run the same process
- Documents and checks travel between sending organizations, recruiters and professionals
What WATARI does
- Permissions and sharing rules per organization
- Definitions of shared information and records
- Connections to each organization’s existing tools
- A record of who checked what, and when
Scope and responsibility in detail
What you provide
- The organizations involved and their roles
- What information may be shared
First, we measure the work with you.
The design and the fee both come from your numbers. We start small and expand only after the results are measured.
Understand the work
We learn the workflow in scope, the organizations involved, the tools you use and where it hurts.
Measure it together
Last month’s case count, minutes per case and people involved, counted on site with your team. We do not take any personal data away. You get the results in a form you can use internally as is.
Propose a design
Which tasks go to AI and which stay with people. Deliverables, measures and the fee are discussed from the measured numbers.
Build and trial
We trial on de-identified past cases, then move to live cases once the terms for handling real data are agreed.
Run and improve
We keep measuring minutes per case, rework and issues caught before submission, and decide together whether to expand.
Common questions
Do you have a price list?
No fixed price list. The setup a workflow needs depends heavily on its volume and scope, so we measure the workload first and discuss fees from those numbers.
Can we just use the software?
Today we do not offer the software on its own. After Design & Build, your own team can run the workflow.
Do we have to share personal data?
Measurement and the first trials can use samples without personal data or de-identified past cases. Before any live case, we agree confidentiality and personal-data handling terms.
How long does it take?
It depends on the work and scope in question. We give you a timeline in the design proposal after measurement.
Can we start small?
Yes. We recommend starting with one workflow at one site and expanding only after measuring the results.
Start by measuring today’s workload with us.
Tell us the work, the volume and the organizations involved. We will work out together where to start.
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